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Refund Policy

Last updated: 2026

Serenity Psychotherapy Group, LLC stands behind The Gentle Trauma Self-Care Blueprint. We want you to feel confident about your purchase.

30-day money-back guarantee

If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date — no need to explain why. After 30 days, purchases are generally non-refundable except where required by applicable law.

How to request a refund

Our payment provider, Paddle, is the Merchant of Record for all orders and handles refunds on our behalf. To request a refund:

  1. Visit paddle.net and look up your order using the email address you used at checkout, or
  2. Reply to the order receipt email you received from Paddle and ask for a refund, or
  3. Contact us directly and we will help coordinate the refund with Paddle.

Once approved, refunds are typically returned to your original payment method within a few business days, depending on your bank or card issuer.

Questions

If you have questions about this policy, see our Terms & Conditions or contact Serenity Psychotherapy Group, LLC via your order receipt.