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Terms & Conditions

Last updated: 2026

These Terms & Conditions ("Terms") govern your purchase and use of The Gentle Trauma Self-Care Blueprint and any related materials (the "Service") provided by Serenity Psychotherapy Group, LLC ("we", "us", "our"). By purchasing, accessing, or using the Service you agree to these Terms.

1. The seller

You are contracting with Serenity Psychotherapy Group, LLC. The Service is provided by us and made available through this website.

2. Eligibility & account

You confirm that you are of legal age to enter into a contract in your jurisdiction. You must provide accurate information at checkout and keep your access link confidential — you are responsible for activity that occurs under your access credentials.

3. The Service

The Service is a digital self-care guide intended for general educational and personal wellbeing purposes. It is not medical, psychological, or therapeutic advice and is not a substitute for diagnosis or treatment by a qualified professional. If you are in crisis, please contact your local emergency services or a licensed clinician.

4. Licence

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your personal, non-commercial use. All intellectual property in the Service — including text, design, branding, and software — remains owned by Serenity Psychotherapy Group, LLC or our licensors.

5. Restrictions & misuse

You agree not to:

6. Payment, billing, and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment terms, billing, taxes, currency conversion, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Please review them before purchasing.

7. Refunds

See our Refund Policy for details on how to request a refund.

8. Service availability

We work to keep the Service available, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue parts of the Service from time to time.

9. Warranties & liability

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We will not be liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Our aggregate liability for any claim arising from the Service will not exceed the amount you paid us for the Service in the 12 months preceding the claim. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is prohibited by law.

10. Indemnity

You agree to indemnify Serenity Psychotherapy Group, LLC against claims arising from your unlawful use of the Service or your breach of these Terms.

11. Suspension & termination

We may suspend or terminate your access if you materially breach these Terms, fail to pay, present a security or fraud risk, or repeatedly violate our policies. On termination, your right to use the Service ends; provisions that by their nature should survive termination will continue to apply.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Serenity Psychotherapy Group, LLC is established, without regard to its conflict-of-laws rules. Disputes will be resolved in the competent courts of that jurisdiction, subject to any mandatory consumer protection law that applies to you.

13. Changes

We may update these Terms from time to time. Continued use of the Service after the updated Terms are posted constitutes acceptance.

14. Contact

For questions about these Terms, contact Serenity Psychotherapy Group, LLC by replying to your order receipt or via the support address listed on your Paddle invoice.